Return & Refund Policy
Thank you for shopping at CURVELEA, your go-to destination for innovative wellness and beauty solutions. We are committed to providing high-quality products and outstanding customer service.
📦 Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, or not what you ordered, please contact us within 14 days of delivery at contact@curvelea.shop and include the following:
- Your order number
- Clear photos of the product and packaging
- A brief description of the issue
✅ Our Solution:
We’ll happily send you a free replacement or issue a full refund, depending on your preference.
🔁 Returns & Exchanges (Change of Mind)
Due to the hygienic nature of our wellness and personal care products, we do not accept returns or exchanges if you change your mind or no longer want the item, unless the product is unused, sealed, and returned in its original condition.
If you believe there's an issue beyond this, feel free to contact us—we evaluate each case carefully and fairly.
💳 Refunds (If Applicable)
Once your return or issue is approved:
- You will receive an email confirmation
- Your refund will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider
📩 Need Help?
We’re always here for you. If you have any questions or concerns, feel free to reach out:
📧 Email: contact@curvelea.shop
📞 Phone: +1 (251) 910-7893
Company Info
- Curvelea is a registered brand operated by:
- Company Name: Ecogloby LLC
- Entity Type: Limited Liability Company (LLC)
- Jurisdiction of Incorporation: Wyoming, United States
- EIN (Tax ID): 98-1850957
-
Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States - 📧 Business Email: contact@ecogloby.com
- 🌐 Website: https://www.ecogloby.com